139: Office Autopsy: Are You Hungry Enough?

Kiera does a quick deep-dive into one of her practices that she’s worked with for about a year now, and has visited three times. When she first arrived, culture wasn’t great, accountability wasn’t 100%, and there were some management issues. Now, after her third visit, this practice has FLOURISHED — increased profitability, increased production, 400 Google reviews, 75 new patients each month (and retained!), increased morale.... Here’s what the team did:

1. Instead of firing, gave staff opportunity to rise
2. Held people accountable
3. Aligned executive team
4. Practice-wide book club (don’t knock it ‘til you try it!)

Ultimately, the practice WANTED to be better, so they became better. They were hungry for success. Are you interested in having Kiera autopsy your practice? Are you hungry enough to make changes today? Email [email protected] right now!