The lovely Kayelee Taylor is back on the pod with Kiera! The duo talks about how to best close cases, leads, and sales — successfully educating your patients to buy the service appropriate for them. The tips:
Have good calibration with your doctor
Adopt a ‘buy or die’ mindset
Use ‘or’ at the right time
Remember: the sooner the better
Find true solutions
Don’t lie
This episode is one to revisit again and again, because Kayelee has such great tips for solid customer service. These ideas can be tried out in all the positions in your office, so start today. Need a little giddy-up in getting going? Visit www.TheDentalATeam.com for coaching.
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