274: How to Deal With Rude Patients
2020 has jaded many folks, and dental practices often are recipients of negative and angry emotions. Welp, the Dental A-Team is here with three tips to help you come out the other side of working with a rude patient:
- Start your mornings off with positivity
- Make your kudos public
- Put forth kindness
Today’s topic came from a listener email. Have your own topics you want the DAT to chat about? Email [email protected]
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Rockstar Podcast!
Loricl24
This podcast is so worth the listen! I have listened to almost all of Kiera’s podcasts and every dang time, I learn something new. I have been challenged, entertained, and frankly overwhelmed at times because I want to implement everything. So many out of the box ideas to solve common issues. Thank you Kiera and Dental A Team!
So good!
Helpful tips and proven strategies from a true dental ace! Love this podcast
Great Podcast
I started listening a month a go.Lots of actionable ideas.Kiera has really grown as a leader in Dentistry.