335: Office Autopsy: Stop Tolerating Poor Performance
Office autopsies are always a fan favorite, so we’re back with another! The low-down on this practice: 3 doctors, 5-6 hygienists, 4 front office staff, and a bunch of dental assistants; it’s a solo office that’s contemplating a second location; maxed out on operators; and awesome associate doctors.
So what were the concerns? This office reached out to the Dental A-Team to fix its front desk and develop its leadership team. How did that happen? Well, well, well, you’re just going to have to listen up to understand why! It wasn’t all sunshine and daisies in the journey to a better place, but the DAT worked with this team through it all, and now things are humming along better than it ever has been.
Let us say that again: This practice is THE BEST it’s ever been in its history of ownership.
Want your own practice to get there? We want to help! Email [email protected] to get started.
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Rockstar Podcast!
Loricl24
This podcast is so worth the listen! I have listened to almost all of Kiera’s podcasts and every dang time, I learn something new. I have been challenged, entertained, and frankly overwhelmed at times because I want to implement everything. So many out of the box ideas to solve common issues. Thank you Kiera and Dental A Team!
So good!
Helpful tips and proven strategies from a true dental ace! Love this podcast
Great Podcast
I started listening a month a go.Lots of actionable ideas.Kiera has really grown as a leader in Dentistry.