401: Vibe Check! Patient Experience A-Z
Want to know the secret to wowing your patients? Kiera shares it in THIS episode. Some spoilers to ask yourself:
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What experience do you want your patients to have when they enter your practice? Fun? Relaxing? Modern?
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What companies have the type of experience you want your patients to have? The Dental A-Team’s model companies are, for example, Disneyland, Amazon, Apple, and Google.
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What would mimicking those companies’ experiences feel like in your practice?
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How can you ensure that every team member provides the same experience?
Once these questions are answered, you can roll your practice’s vibe into your social media and other marketing efforts.
Episode resources:
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Rockstar Podcast!
Loricl24
This podcast is so worth the listen! I have listened to almost all of Kiera’s podcasts and every dang time, I learn something new. I have been challenged, entertained, and frankly overwhelmed at times because I want to implement everything. So many out of the box ideas to solve common issues. Thank you Kiera and Dental A Team!
So good!
Helpful tips and proven strategies from a true dental ace! Love this podcast
Great Podcast
I started listening a month a go.Lots of actionable ideas.Kiera has really grown as a leader in Dentistry.