Episode 785: Gain Business Momentum!

 January is a tactical month, and the Dental A-Team is lending a helping hand. On January 26, attend Master Momentum 2024, a free webinar for dentists. Attendees will learn to build a master plan for maximum momentum, set goals, and get your team on board to increase practice profitability. Sign up here to attend the webinar from 8 to 10 a.m.

In this episode, Kiera and Tiff tease out what will be touched on at Master Momentum 2024, and give tactical tips for viewers to be aware of heading into it, including how to master your time, what to do when a goal isn’t tracking, and a ton more.

Episode resources:

Reserve your spot at Master Momentum 2024!

Reach out to Tiff and Kiera

Subscribe to The Dental A-Team podcast

Become Dental A-Team Platinum!

Review the podcast

 

Transcript:

Kiera Dent (00:00.69)

Hello, Dental ATM listeners, this is Kira and wow, today is an epic day. Me and the one and only Spiffy Tiffy back on the pod. Tiff, I feel like this is our time where we get to connect and hang out. How do you feel about this?

 

Tiffanie (00:14.693)

I totally agree. I think our business has developed so much over the course of the last few years. Gosh, we've been doing this together for so long, but our business has developed so far that sometimes we feel far away. So this is our catch-up time and then we just get our whole Dental A Team community gets to be a part of it. And I think that's really cool.

 

Kiera Dent (00:28.504)

Mm-hmm.

 

Kiera Dent (00:34.578)

It's crazy. I remember listening to podcasts before I started the podcast and I always thought like, why do people chit chat on the podcast? Like just get right into the meat of it. And I'm like, Oh, it's probably because they haven't like talked to each other. And it'd be weird. Like, could you imagine if I show up to your house and I'm like, Hey, I'm ready for food feed me. Like, that feels a little awkward. So just so you know, it's real life conversation. We can't just jump right in and be like, Hey girl, I know I haven't talked like let's dive into it. But on that note, it is January and let's really dive into it.

 

Tiffanie (00:39.484)

Yeah.

 

Tiffanie (00:48.645)

Yeah.

 

Tiffanie (01:01.776)

I know, I agree. Tactical! January is a tactical month.

 

Kiera Dent (01:05.746)

It is, it feels like, I mean, I always feel like January is the month where like so much momentum is either built or lost to set you up for the rest of the year. It's like, are you crushing your goals? Are you getting to the gym? I have a personal trainer and she said like, January personal training is psycho. She's like, it is nuts as a trainer because everyone's like hitting it like, again, we're trying to build this momentum for the rest of the year. And I oftentimes feel like without a plan, it can get really hard to build that momentum. So I feel like it's like the month where you either like kick it off strong.

 

or you kick it off and you don't start strong and it kind of gets away from you and then it kind of feels like the rest of your, it's just slipping away. And Tiff, I know you and I wanted to prep the community, prep our podcast family. How can you really build that momentum into 2024 right here, right now in January and be successful for that?

 

Tiffanie (01:51.576)

Yeah, totally, totally. And I've had, I've actually had a lot of people I've noticed on social media and I've had a lot of clients reaching out and they're like, gosh, Tiff, I don't know what to do for my goals this year and I don't know where to take my company and gosh, we accomplished so much last year. How do we build on top of that? And I love those questions and I love when people don't know what their next goal should be because it's clear, creative time. And even if you do have an idea of what you want your goals to be,

 

We love to take it a step further and really develop that roadmap, that business roadmap for so much further than just this year. And Kira, I don't know many people in my life who are really fantastic at doing that and building out goals and helping people to feel inspired to reach new heights. And I think that's a gift that you've been given and something that you've inspired the rest of the DUMLA team to really get good at.

 

so that we can continue to inspire so many people and our whole entire community here. And I think that's a piece that you really developed for January for all of our clients and non-clients. And I'm so excited because I think you came up with the most amazing way in my opinion, to in a short amount of time, really help people build this roadmap for their business.

 

Kiera Dent (02:57.164)

Mm-hmm.

 

Tiffanie (03:11.68)

Again, whether they have it or whether, you know, they've got these little inklings. I know a lot of people can do 2024. That's easy. We're going to hit five million this year instead of the 4.5 that we did last year. But what about after that? And Kara, is that something that you feel like you've seen? I know you've still got a handful of old clients that I've been pushing on you about. But, you know, you see all of our clients, too. Is that something you feel like is super beneficial? January.

 

Kiera Dent (03:17.686)

Yeah.

 

Kiera Dent (03:32.75)

I'm sorry.

 

Tiffanie (03:39.76)

to really get started on developing that kind of a roadmap? Like how far should they be looking?

 

Kiera Dent (03:44.694)

For sure. I'm so glad we said what we said. And thank you, like huge thank you for the compliment you gave me because I don't feel like goal setting is like just something you were naturally born with. Do I think some people think a little further down the line than others by default? Absolutely. But Tiff, you've known me for so long. We've alluded to that at the beginning, but.

 

Goal setting has become like a process and something like I feel like it truly is a development of muscle and skill and like how far down the line should I look? And so I'm just going to drop this here. What we're going to talk about on the podcast today is going to be like a shortened version because I believe that you've got to have a roadmap in place. And for some people like Tiff, you and I have talked like I naturally will think more about goals, but even this year I didn't. And it's not the goals because again, I'm going to like rewrite goals definition for you. This is something a therapist told me.

 

And I love it of goals are stars to guide by not sticks to beat ourselves with. And I would much rather be aiming for the stars than intentionally missing and not having my team set up there. So January 26th, we're putting on a two hour free webinar. Um, it's going to be incredible. It's 8 a.m. To 10 a.m. So it's just two hours because I just feel like so many people don't know how to do this. And so I wanted to have it out there. I wanted it to be free for you guys, but then also like, what is this really going to be about? And so Tiff and I are going to give you a small snippet of that today of

 

Like you said, like, yeah, some of us, it's easy for us. And for some, it's not even easy for us. But for everyone, I think you need to have a plan. You need to have accountability and you need to actually follow up and have some action behind it. Because as an owner myself, I can get inundated with the day to day. Tiff, you see that? Like, shoot, we're already into January. And I'm like, oh my gosh, my to-do list has gotten huge. Like it just feels that the momentum almost feels like it's slipping away from us or it's running us over.

 

And instead of, I feel like being run over or directed by the momentum, like I wanna be directing the momentum. I wanna know where we're headed. I wanna be looking out like all of our clients, yes. And it's crazy because when people will just take some simple planning time, which is why it's two hours on a Friday. So you better block your schedules right now. And I am gonna tee it up. There is something special coming from Dental18 for you. So I will be teeing this up and you will not wanna miss January 26. I am doing something I have never ever, ever in my life offered.

 

Kiera Dent (05:56.338)

But I just feel like it is something so valuable for the dental community going into 2024. So like, you definitely want to be there. Um, but it is like TIF. Let's kind of roll through what it's going to be and give you guys some tacticals right now to be thinking of, but definitely go book your calendars. You can head on over to the denali team.com backslash. M 24. It stands for master momentum 2024. Like, and I love that phrase for two reasons. One, I think being a master of something.

 

means that you don't just get it by the back end. You don't just get it from this like happenstance, but you truly are mastering something. And then you're mastering the momentum. So momentum is no longer running you. Um, and then you're also like a master of it. So you figured it out. So master momentum 24. So head on over to the denali team.com backslash M 24. You guys can register. It's totally free 8 AM to 10 AM Pacific time. Um, and so that is 11 to one Eastern. There you go. Um, just to help with that.

 

But Tiff, like, let's give them a little bit of a roadmap of what I believe and what you believe clients and practices need to have right now, because I don't believe it's just the practice. I believe that it's all the parts of our lives to build the true momentum for a successful life, not just a successful business.

 

Tiffanie (07:02.693)

Yeah.

 

Tiffanie (07:32.186)

Mm-hmm. I

 

Tiffanie (07:36.052)

seeing forums, things like that. We kind of utilize that and we think, okay, what would best serve the community if we were able to take all of these things and bundle them into two hours or whatever it is. We take all of these pieces and say, okay, what's gonna best serve? And I think something that...

 

care that we noticed was one that business roadmap, I think, like I said earlier, not a lot of people think outside of the one year and that's something that you've even taught me to do in my personal life. So I think taking you guys if you're if you're considering this right now, which you should be like, take that into consideration, look at personal and business because if we're only looking at one, is that serving the other or are they like, butting heads and you know, not working together, that is where you get that quote unquote work life balance.

 

So looking at that roadmap, like what is your one, three, 10, what do all those mile markers look like within that? And then, Kara, I think one of the biggest pieces that we're really working towards with our clients and our non-clients this year is really getting information out on how to best utilize your time. One of the things that I see constantly coming in from my clients and within the dental community is like, wait, well, I finally got these.

 

Kiera Dent (08:39.246)

Mm-hmm.

 

Tiffanie (08:48.412)

CEO hours in here, but what do I do with it? And then while that's happening, what do I do with my goals that aren't tracking or my accountabilities that aren't working? We've got so many pieces. We can tell you all the things, but then what do you do when they're not perfect? And Kira, I think that was one of the most exciting things that you, when you ran through all the stuff that we're going to be talking about and what we're developing for these people is

 

Kiera Dent (09:03.906)

Mm-hmm.

 

Tiffanie (09:16.868)

what to do when it's not going exactly how you thought it was going to, because oftentimes we're just like, here, go do this. And then, you know, we wash our hands of it, we walk away, and the other person on the other side's like, well, that sounds great, but it's not working. So I think that was one of the biggest tools I heard in there was really what to do when a goal is not tracking, what to do when something's going wrong, what to do with the time now that I've carved it out. And, Kira, I think speaking to that's probably something that's going to be really huge for...

 

Kiera Dent (09:18.736)

Mm-hmm.

 

Kiera Dent (09:30.704)

Right.

 

Tiffanie (09:46.552)

everyone to know and understand.

 

Kiera Dent (09:48.438)

Yeah. And I appreciate you saying that because I've just found that we're so good. Like I think about January and we're so good at getting the excitement, right? Like we see all the blog posts, we see different people, we saw how our year was last year, but it's like, all right, I got gumption and I'm super excited, but it's not about, like it's truly not about the gumption and the excitement. It's like, what do we do?

 

when this doesn't happen or what do we do in this moment? And Tiff, you actually gave me this really cool gift a few years ago. You know, it's one of my favorite things. It's this like adorable quote thing that I have right here. And it was really interesting because our quote on Friday said, enthusiasm is common, endurance is rare. And I feel like that's so fitting for here because the endurance comes from what do I do when this doesn't work? And like you said, mastering your time, something we've incorporated that I'm really excited to teach on that Friday, the 26th is

 

how do we master our time? So many people ask me this, they come to me, they're like, here, how do you get so much done? Like you guys podcast a ton, you guys have content out there all the time, you're speaking, you have your client load. And I'm like, bottom line is you gotta be darn good at using the time we're given for work and then darn good at using the time we have given for our family and making sure that those are in good alignment and then also being good at using time for ourselves. And Tiff, I know we've actually started incorporating this in Dental A Team where we do what's called sprint planning and we just did it today and.

 

our whole team goes through and we look at the available hours and we look to see what can we do with that time. And so teaching you guys how to use that CEU time, like what am I supposed to do? Great, I've got it, but what do I actually do with that? So it's auditing your PNL, it's listening to exams, it's going through and checking charts and auditing charts. It's going and looking at your fees to make sure that they're in alignment with what's outside. Looking at your tiers for your team, do you have tiers set up of how can they actually evolve through the company? And do you know what in five years you're going to be paying for payroll?

 

How do you then grow your business to accommodate that? I oftentimes am looking at, like I just threw it in our chat today because I was looking down the line of, oh my gosh, we need to start planning for this now, but that's not gonna hit me in about nine months, but I need to have it in place today for nine months later. So teaching you guys how to use that time, but then again, like what happens when I don't stay accountable? What happens when my team doesn't stay accountable? What happens when, and the answer is like, those are just,

 

Kiera Dent (12:06.738)

uncomfortable conversations, like something Tiff is incredibly masterful at, it's the uncomfortable conversations that we get to become comfortable. I mean, I think it's one of those things I can sit here all day long and say, have a great team and hold them accountable. And reality is, no person stays accountable. I use an analogy the other day, like pretend like whatever your vice of choice is, pretend I say, okay, I'm going to put you in front of your vice of choice. For me, I really do love candy. So you'd be like putting me in front of this like amazing.

 

I don't know, like it's not just like any type of candy. Right now I'm really into Cinnabon, that's like my go-to jam right now. And I'm really into, gosh, like Reese's peanut butter cups. Like that's my vice of choice. So you say, all right, Kira, go stand in front of Cinnabon and go stand in front of like a Reese's thing. You can have as many as you want. All you have to do is just like grab it. But yet you're gonna have me like try to willpower through that.

 

We can only last through that for so long. And I want you to realize that the vices of choice that I just gave the analogy of, we have all those vices of choice within the companies. We have all these things like I could be spending time producing dentistry. I can be spending time hiring people. I could be spending time like scrolling social media. And so we have all these vices truly sitting right in front of us. How do we go around that? How do we fix it? Because the reality is it's not if it's going to happen, it's when is it going to happen, your goals will get off track. I mean, Tiff, how many times are our goals in the company off track? Like,

 

Tiffanie (13:23.425)

Thank you.

 

Tiffanie (13:27.836)

Mmm. Ha ha ha!

 

Kiera Dent (13:28.322)

How many times are they read on that freaking agenda every week and I'm like, dang it, it's off track again. It just happens. And so navigating like when it's off track, you put it on as the top number one focus if it truly is the number one focus of your goals and we get back on track as a whole team effort or the accountable parties. There's just so many pieces for that. And then also, I mean, Tiff, did we hit our goals in 2023 as a company? Nope, we missed it.

 

Tiffanie (13:34.093)

Yeah, yeah.

 

Tiffanie (13:55.59)

Mm-mm. No. No, I didn't.

 

Kiera Dent (13:57.514)

And you know what's awesome? I freaking love that we missed it because here's another quote for you, Tiff. Thanks for that quote thing right here. One of our greatest glory is not in never falling, but in rising every time we fall. And I freaking love when we miss a goal. Like I prefer to actually hit the goals more, but I love it because it forces us to go and like assess why did we miss? And we do this every quarter. And so teaching you guys like that is good. That is normal. This is how you do it. These are how you have the conversations.

 

Tiffanie (14:03.893)

You're so welcome.

 

Kiera Dent (14:25.526)

I think allows you to have a lot more flexibility and freedom to set lofty goals, knowing you might freaking fail. But here's what we do when we start to get off track and how we get back on track. Tiff, did I change the goal when we were off track? Nope. And we knew we were going to miss it probably at about like Q3. It became a reality of like, this thing's looking, but guess what? To the very last working day in December, we did not give up. Shelby went clear up to the last day. The whole team went up to the last day because we're going to give it everything we've got.

 

Tiffanie (14:36.804)

No. Oh yeah.

 

Kiera Dent (14:55.19)

So that way, when we come into 2024, we know, hey, this is why and this is where it's at. So all of that we just shared, how to actually do that in your practice, because I didn't just learn this on day one or day, like, I don't even know what day I'm on, like 20,000. I don't know. This is a practice and something that you can learn and there are actual tools and skills to make these things become easier. So you're more successful to master that momentum instead of being like mastered by the momentum. Like I'd much rather master it than be come a victim to it as well.

 

Tiffanie (15:09.116)

Hahaha

 

Tiffanie (15:25.564)

I agree. And I think you mentioned freedom, freedom from feeling like you can't set lofty goals. But I think it's also when you said that it was freedom from being chained by your goals. Because I think oftentimes we set those goals. And like you said, it's a stick to beat ourselves with. But sometimes we feel so chained to those goals, like we can't, they're not flexible, and we can't work around them. And when they're not working, we're just failing. So like, let's not

 

fail or let's not set goals that are a stretch because I don't want to fail or because I don't know what to do when they're off track. I don't know what to do with my time. I'm burnt out. I don't know what to do anymore. And oftentimes I think that feeling of burnout is a misuse of resources, time, energy, and really pushing for things that you're not even sure how to get there anyways. So I think you...

 

Kiera Dent (16:03.671)

Mm-hmm.

 

Tiffanie (16:22.556)

do a solid job, and I know you will with this course as well, or this to our event, of really building out a solid roadmap with detours. When that construction sign comes up and you're like, shoot, what do I do? They have signs that's left or right, and they've got the cones ready to go. You don't just come up to a construction site.

 

Kiera Dent (16:33.521)

Mm-hmm.

 

Tiffanie (16:44.992)

and you don't know what to do and we all just sit there with our hands in the air. And that's kind of what it feels like, I think when our goals are off track, we're like, I don't know, because we were supposed to hit it, so now what do we do? But you've got so many things in place to really help, not only like the trudge and making it work, that momentum to get there, which I think is what everyone does really well. I think all of these courses, especially at the beginning of the year.

 

Every motivational speaker, everyone does that so well. You can get me motivated to do it. But then when I'm doing it and I hit that detour sign and there's not something there that tells me left or right, that's where I get stuck and that's when I give up. And I think that's just human nature. So we can give you all the motivation that's gonna be there too. Kira is jam packed full of motivation. January 26th will come with plenty of that.

 

Kiera Dent (17:29.333)

Mm-hmm.

 

Kiera Dent (17:38.55)

Hahaha

 

Tiffanie (17:39.888)

but she's also gonna have those detours for you. And I think that is the key to success that a lot of people are missing. What do we do when we fall off? What do we do when we're not working out five days a week and that's what we committed to? Do we just give up or do we say, you know what, actually, I'm gonna go from three to four and we start building a new plan. I think, Kira, that's something that January 26th is gonna have that I don't see in a lot of other places and spaces and events.

 

Kiera Dent (17:56.75)

Thanks for watching!

 

Tiffanie (18:07.416)

I think that's huge when you were, like I said, when you're going through this stuff, like some of those things were dang, I can't wait for this event myself. I know we work on this all the time, but it's so cool. The repetition of hearing that stuff. So I'm just excited. I'm so excited for them. I'm excited for us. Excited for 2024.

 

Kiera Dent (18:13.322)

Yeah.

 

Kiera Dent (18:18.475)

Mm-hmm.

 

Kiera Dent (18:24.016)

Yeah.

 

It just makes it feel like it's doable, right? Like as you were saying that, I thought, where did we learn or get conditioned to have this? I mean, it's illusion, but it's truly being disillusioned by perfection, by assuming that we're going to sit in front of all these vices, a.k.a. real life and not fall off the track, not have a detour. And I'm like, when did we get this whole thing of like, it's an all or nothing game or I'm a failure if I'm not doing this. Like, those are all just freaking stories and definitions we've written. And I think like the biggest thing is I tie it right back to the why.

 

Tiffanie (18:28.121)

Yeah.

 

Kiera Dent (18:54.698)

Like when you can go back and you can dial into it, you can figure out why the heck you're even doing this and where we're headed. The detours are part of it. The detours often lead to the greatest results. I mean, half of our freaking detours have led us to better things. Half those detours have led us to innovate, to create, to figure it out. I mean, one of our greatest detours last year was our marketing department, and it detoured right into one of our greatest hires that we've ever made, and like a stronger department because of that detour. And so also like really feeling like...

 

Tiffanie (19:14.127)

Yeah.

 

Kiera Dent (19:22.678)

What do we do when we lose our passion? Because we're not going to be passionate all the time. What do we do when we can't get our team to follow through? What do we do when, like I wrote this, I lose my excitement, AKA on Monday. Like you come in from Friday, like Tiffany said, like that quote, it says, enthusiasm is a common, endurance is rare. And so setting you guys up, and of course, like I said, there's something coming that's paired with this to make sure that you guys actually have a plan and resources available from people who love you.

 

who are committed to it and who've been there and done that successfully. And that's what I'm super passionate about. Go for it. Like if you guys don't wanna come, by all means, like go through it, figure out, assess your whole 2023, figure out where you're going, what's your plan? How are you gonna get on track and build it? Or in my opinion, take the route from someone who's been there and done that successfully and come join us on January 26th, because guess what? No matter how much you have in the forefront, the best thing you can do is actually have a community of people. Because when I tell Tiffany my goals,

 

or vice versa, like this year I put all my team up there on all these different goals and we are now all accountable to one another. It's shocking how much more committed we are to the goals we set. And so having a community, having other people who are like you, and I found in dentistry, Tiff, how often do you hear from clients where they all feel like this is just my practice and then they start popping in and seeing like, oh my gosh, like 200 other offices are just like me. Wow, not to sit here and commiserate, but like, wow, if that's really the case.

 

then this is where it is. These are the resources I have. So I'm super pumped. Like you said, come join us January 26, 2024. You're not alone. It's two hours. Something is happening special only on the 26th. There will be some other things that will follow suit. But 8 a.m. to 10 p.m. 10 a.m. Wow. Could you imagine doing that? No one would show up. 8 a.m. to 10 a.m. Pacific. So 11 to 1 Eastern two hours totally free. Come figure it out. Let's build that one 310.

 

Let's get those mile markers in place. Let's figure out what to do when things aren't there. Let's get that business roadmap. But also for me, I don't believe that business is just business. I believe business should be a roadmap to your ideal life. That's what all this should be doing. Our jobs should be leading us to our ideal lives. Our businesses should be leading us to our ideal lives. So let's build that and let's figure out what to do when we lose that passion or what to do when we have these hurdles that come into play because they're coming and give you real life ones. So come join us, thedentallyteam.com backslash MM 24.

 

Kiera Dent (21:45.334)

Two hours that Friday only be ready. There's something really fun coming your way as well to make sure you actually don't just get the enthusiasm on the 26, but you're able to maintain it throughout the entire year. Cause at the end of the day, how much do we love to motivate people and inspire them, but like our real passion is actually seeing them fulfill these goals, fulfill these. I mean, I'm just thinking of a client you have in North Carolina, who they were when they started.

 

Tiffanie (22:00.321)

Oh my gosh.

 

Tiffanie (22:10.596)

Yeah.

 

Kiera Dent (22:10.882)

You want to just kind of share that like little journey of like what life can be when you really have the true momentum in life and can move that forward.

 

Tiffanie (22:16.992)

Yeah. Oh my gosh. They're, they're so amazing. They are just amazing people. And I love them with my whole heart. So they started, let's think one, two, three, four, four operatory for doctor to hygiene practice. So six operatory practice. They added on two more operatories within that same building. I've been working with them since 2018 or 2019. One of those two years, I think it's 18.

 

But anyways, so within that time period, they've added those two operatories. But within the last two years now, they've actually purchased a building. It's a 16,000 square foot building that a lot of that, it's not going to all be a dental office, a dental practice, but a lot of it will be, and they're going to have 16 operatories. And then they've actually, the doctor and his husband have actually created a business where they're managing, property managing the rest of the building as well. So they're going to have.

 

other income coming in within that building. But that 16 operatory practice, like that is, they went from six operatories to 16. A lot of that will be surgical suites and hygiene. And it's just so incredible to have watched that because they had a dream, they had a goal, they had a community that they were ready to positively impact, a very specified community that they felt like they were the ones that were put in their town to serve.

 

and they are exponentially changing that community. And it's been so cool, but really I've taken them through these things every single year. Every single year that I have worked with them since 2018, we have done these things. We've looked at their goals. We've projected into the future. We've built out that roadmap and we've scaled it to see how am I going to get there? And then when we were off track.

 

We rerouted, we took the detours, we looked at what needed to happen. So we were talking about them frequently, but it's so cool to see them come. And it was literally like a house, right? Their practice was like a house, you know? And this giant building, it should be this summer actually that they're able to get into that practice fully. So I'm excited for them.

 

Kiera Dent (24:21.055)

Mm-hmm.

 

Kiera Dent (24:29.458)

And Tiff, like, I love the growth that this practice has had, but can you also just like touch a smidge without sharing too many intimate details of their personal life? Because their personal life to me is their greatest success from where they were when we first met them to where they are today. Just like a little touch on that because I believe that personal success is equal to professional success and vice versa if you allow it.

 

Tiffanie (24:39.017)

Yeah.

 

Tiffanie (24:53.305)

Yeah, yeah, for sure. It makes me emotional because they've done so much and I'm so thankful for having them in my life and being able to be a part of their lives. And their personal life has gone from, well, I mean, one of the biggest things that they've accomplished is they used to live about an hour away from their practice and they did that on purpose.

 

because they didn't want to have to go into the office all the time. They didn't want to be tied to the practice. They didn't want to have to jump when somebody needed them to jump. And they wanted to have separation from the physical space, but also the people. They wanted to be in a different city. So they were commuting an hour each way. And they would do it separately. So the doctor would go separately from the practice manager. And then within the last two years, that changed for them.

 

intertwined and so dedicated to their community that they actually moved to the town that their practice is in. And so now they're about 15 minutes away from the practice and that was strategically done because they felt like they were finally in a place where their personal life wasn't so drastically different than their business life that they could intertwine them. They could be a part, physically a part of their community. And what that's done is obviously gained time back in their life just in the commute.

 

but they're a part of the community business programs. The manager goes every month to these meetings and he's met so many people within the community and different other small businesses that they've helped promote. He's actually got like all kinds of stuff. It's volunteer, but it's like a side business over there that he's working on. They're vacations, they're on vacation all the time without the business feeling it. And gosh, personally, like...

 

just them growing together and the people that they have been able to become, their personal journey as far as their health and fitness has changed exponentially, but their relationship is so tight. Like they are just so good and when they're not good, they have the conversations because they've learned how to do that by building a business together. So as the company has grown and the size has grown,

 

Kiera Dent (26:42.842)

Mm-hmm.

 

Kiera Dent (27:00.558)

Mm-hmm.

 

Tiffanie (27:09.124)

they've grown themselves and they've grown their relationship. And it's just been incredible to sit on the sidelines and watch and feel like I get to be a part of it and to watch them build like financially, like, my gosh, I can't even speak to that. What they've, what they've incurred and what they've been able to create has been really cool. And their home is, is immaculate. It's beautiful. But aside from that, like none of those things would make a difference if they weren't the people that they are. And so getting time back, getting themselves back and really becoming a good,

 

Kiera Dent (27:21.23)

Thank you.

 

Kiera Dent (27:34.525)

Mm-hmm.

 

Tiffanie (27:39.292)

partnership were their goals and they've accomplished those and they're still going. Their goals, because they have accomplished those, doesn't mean they're gone, it just means that now they're in the maintaining those relationships.

 

Kiera Dent (27:51.466)

Mm-hmm. Yes. And I'm so glad you shared that tip. I think they're just a great example of what goals can be, what life can evolve into when we really do have a plan for where we want to go, so that star to guide by. And then the detour routes, like we talked about, of what to do when we get off track, what to do when, maybe what we thought.

 

Is it what is reality and how can we shift those without having that guilt without having that failure feeling? So I really want to encourage you guys like let's be like this practice. Let's have the fun dreams. Let's have the fun goals Um, but let's actually have a true plan to master the momentum in 2024 instead of being mastered by it and Um, just you really taking ownership of your life of your practice of your team So like we said come join us. It's free january 26th, um from 8 a.m to 10 a.m pacific

 

head on over to thedentallyteam.com backslash mm 24. Tiff and I can't wait to see you guys there. Tiff, thanks for podcasting with me today. I always appreciate our time and I always love to be able to create things like this with you because like you said, we watch the trends we see, we don't create this for us. I mean, like we would do this internally, but it's so fun to create things that we know the dental industry needs and to be able to give it back, to give the love, to share it, to do it for free is just something that truly inspires me. So thanks for being a part of it with me. I appreciate you a ton.

 

Tiffanie (29:09.996)

Yeah, thank you for letting me be a part of it and creating with me. I'm excited.

 

Kiera Dent (29:13.738)

course. All right, all of you, we can't wait to see you in January and go get those goals set. Remember, they're stars to guide by not sticks to beat yourselves with enthusiasm is common endurance is rare. So let's be the rare like you guys are here, you're listening to the podcast, be that elite 1% of the world that doesn't just like hope for their dreams, but actually captures them and exceeds them because you truly mastered momentum. Can't wait to see you in January. As always, thanks for listening. We'll catch you next time on the Dental Elite Team podcast.