Episode 525: Managing Unmotivated Office Managers

Uncategorized May 18, 2022

Question: Need help in addressing your staff’s motivation?

Doctors, are you struggling with OMs who don’t seem to have a desire to work? Kiera offers four questions to ask yourselves in this episode before you write that OM off completely:

  1. Has the OM co-created goals with you?

  2. Does the OM have power to do their job?

  3. Have you been direct in your expectations?

  4. Is there a gap of knowledge?

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