Schedule better and increase patient experience!

This scheduling course will allow you to exceed the expectations of both patient and team member, as well as engineer the schedule to have a consistent pace of goal-oriented patient care.

What's Included: 

• Step-by-step written content that dives deep into:
  
  • Daily tasks and duties
  • Insurance verification
  • Greeting patients and phone skills verbiage
  • Collecting payments
  • Turning negatives into positives on the phone
  • How to handle emergency calls
  • Text message communication
  • How to handle walk-in patients
  • Building an ideal schedule and MORE!
• 3-5 minute Training Videos to visually explain written content.
• Module quizzes for added accountability and content knowledge.
• Downloadable checklists and forms that your team can utilize in your practice TODAY

What can you expect to gain from this course? Our Course Objectives: 

• Schedule an ideal day to maximize production and patient care time.
• Provide concierge-style customer service.
• Enable the clinical team to provide outstanding care.
• Purposefully communicate by using the verbiage and scripting you have always wanted.

Tips for success: 

Required:  A smartphone, tablet or computer with access to speakers to listen to videos and internet connection.

 Recommended not required: A printer

Cancellation/Refund Policy: Once you have purchased and started this course, it is non-refundable. 

Recommended: Most clients see INSANE results when working with a consultant for accountability and support. Email us today! [email protected]

This course offers 4 CE Units 

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