193: Magic Phrases That Work Every Time

Kiera shares some key magic phrases that will take your dental squad from B-listers to the A-team! These phrases below add a flare and flavor to your practice. Check ‘em out, and be sure to listen to the episode to know when to use them:

• Is this the credit card you’d like to keep on file?

• What other family members can we get scheduled for you?

• It’s never going to be as predictable or less expensive than it is today.

• Like a chip in your windshield, you know it’s there. It’s going to crack, we just don't know when.

• How can I help you smile?

• I’m calling regarding your account. Give me a quick call back.

• Let’s get you scheduled so I don’t forget about you.