224: ~ Patient Flow ~ Perfecting Contact
June has a theme! That’s right, this month the Dental A-Team is ALL ABOUT patient flow; perfecting that contact with your patient every step of the way. In this episode, Kiera talks about the first two steps of working directly with patients: initial contact and first arrival. Her tips for each include the following:
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The first phone call: Edify and have energy! Practice it, test it, perfect it.
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On-site arrival: Does your office have a welcoming atmosphere?
Plus, listen up for the one question that’ll smooth over all the rough edges for each of these first two steps.
Keep an eye out for more patient flow tips this month! More at www.TheDentalATeam.com.
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Rockstar Podcast!
Loricl24
This podcast is so worth the listen! I have listened to almost all of Kiera’s podcasts and every dang time, I learn something new. I have been challenged, entertained, and frankly overwhelmed at times because I want to implement everything. So many out of the box ideas to solve common issues. Thank you Kiera and Dental A Team!
So good!
Helpful tips and proven strategies from a true dental ace! Love this podcast
Great Podcast
I started listening a month a go.Lots of actionable ideas.Kiera has really grown as a leader in Dentistry.