If you are a dentist or dental practice team member, this podcast is for you! Join Kiera Dent as she shares first hand knowledge on what it takes to create a wildly successful dental practice!
 Kiera gives listeners three steps to set up an ideal emergency after-hour protocol response.
Define “true emergency” — what should the doctor actually have to come in for?
Role play! List...
 We’ve talked about it before: Your patient avatar is crucial for success (listen to episode 747, Creating a Raving Fan Patient). Now, it’s time to understand what the value of that avatar can add t...
 Kiera lists out exactly what doctors should be looking for when either buying a new practice or hoping to systematize their current one. Considerations such as: What’s the AR? What procedures are be...
 Something many dental practices tend to forget: passing off information with open communication in mind. Tiff and Dana review why handoffs are so critical to building trust and increasing patient acc...
 There’s always that one patient… Kiera talks about the professional way to go about communicating with a rude patient, even when it includes dismissing them (listen up for dismissal letter verbiage!)...
What Would Doctor Do?
Tiff and Dana educate about how to set up doctor’s diagnosis with some pre-gaming strategies. It’s as easy as 1-2-3:
Calibrate the language and focus
Set clear expec
... Kiera gives listeners tips that you can implement right now to start trimming the fat on practice costs and making more money. Suggested actions include reviewing your PnL monthly, buying discounte...
 Warmer weather means vacations are on our mind. Kiera talks about how to take those two-week vacations (or more!) and not have it affect your practice’s profit and loss. It’s about planning, yes, b...
 Kiera is joined by Dr. Jamin Houser of Castle Valley Dental in Colorado to talk about reaching that dream life! Dr. Houser has achieved a minimal work week while still being able to engage with all...
Kiera explores not only why so many people want to slow down in their everyday lives — but also what happens once you’re slowed down.
Episode resources:
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